In addition to Einar and Sophie, there is Jane, the on-site superstar of a manager/concierge/all-around badass.

Einar & Sophie handles all of the communication and bookings prior to the trip. Once you get to Spain, Jane is your contact person. She meets and greets you at the apartment, shows you around, provides keys and garage openers, as well as provides information about places to see and restaurants to visit. Jane is the Woman!